> For the complete documentation index, see [llms.txt](https://docs.tickettool.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tickettool.xyz/debugging/errors/ff941d18-0ee3-46fa-86d1-ebadb1ef0015.md).

# Category Permission Issues

### About the Error

This error takes place when your categories' permissions interfere with Ticket Tool:

![Sample Error](https://i.imgur.com/jOD5Lqj.png)

### Solutions

To solve this you can:

1. Check the category's permission-overrides and ensure none of Ticket Tool's required permissions are denied. The error message will indicate you which permission(s) is causing issues.
2. Select a different category in the [Category Options](https://tickettool.xyz/dashboard/server_id/configs#pc-menu/pc-category) that doesn't restrict Ticket Tool

{% hint style="info" %}
If after this you haven't been able to solve the error, reach out to our [Support Team](https://discord.gg/TicketTool)
{% endhint %}