> For the complete documentation index, see [llms.txt](https://docs.tickettool.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tickettool.xyz/debugging/errors/5169a4c8-f50c-11ed-a05b-0242ac120003.md).

# Storage mode error

### About the Error

This error takes place when you have enabled the [Storage Mode](/dashboard/server-configs.md#server-storage-options) but did not indicate a category:

![Sample Error](https://i.imgur.com/RJXa4DX.png)

### Solutions

To solve this you can:

1. Visit your [Server Configs](https://tickettool.xyz/dashboard/server_id/configs#sc-serverConfigs) and choose a category under **Storage Categories**

{% hint style="info" %}
If after this you haven't been able to solve the error, reach out to our [Support Team](https://discord.gg/TicketTool)
{% endhint %}