Thread Style Tickets
Editing the permissions for roles and users in tickets
To access these settings:
Head to your Dashboard Select your server Go to the Panel Configs Tab Under Ticket Creation, click on Thread Style Options
This is a BETA feature that's being tested, thus it may change at any moment with any prior notice.
To implement this feature you'll server must comply the following requirements:
- 1.Having a Boost Level equal or higher than 2
- 2.Ticket Tool needs to have
Create Private Threads,
Send Messages in Threads, and
This setting will make the rest of the settings below to be usable by your ticket panel.
When enabled, users that don't count with any of the Support Team Roles will be able to also invite users to the thread.
Enabling this setting will automatically mention your Support Team Roles in order to add them to the thread
The channel selected here wil be the parent channel for all of the thread tickets created for the selected panel.
The following features aren't compatible with the Thread Style Ticket options:
Make sure to always save changes using the pop-up shown whenever a change is done.