Command Style Tickets

Tickets created via commands!

To access these settings:

Head to your Dashboard Select your server Go to the Panel Configs Tab Under Ticket Creation, click on Command Style Options

Ticket Tool not only offers you the possibility to use Panel Buttons and DropDowns to create tickets, but it also allows you to use Commands!

Enable Command Style ticket creation

If this option is disabled the rest of the settings won't sort any effect. Once you have enabled this module, you'll be able to use the $new and $ticket commands! These commands have two optional arguments you can use when executing them:

$new User Reason

Note that User can be either the ID or a mention to the user you want to open a ticket in behalf of. These two commands allow you to use the {reason} variable inside your tickets!

So for example if I used:

$new 518666147441278998 Testing

Ticket Tool would open a ticket for the user with ID 518666147441278998 with the {reason} variable being "Testing"

Delete command after creating ticket

If enabled, once the ticket has been created the trigger command will be deleted by the bot.

Bypass channel list and watch all of them

Whenever someone uses the $new or the $ticket command in any channel the bot has access to, it will create a ticket!

Note: The $new and $ticket commands are usable by anyone! We encourage you to have a list of channels to prevent your users creating tickets via commands unnecesarily.

Channel to monitor for command $new and $ticket

This is the opposite of the previous option, you can actually select in which channels Ticket Tool should look for the $new command instead of looking in the whole server. For this option to be effective the bypass must be off.

Make sure to always save changes using the pop-up shown whenever a change is done.