Permission Options
Editing the permissions for roles and users in tickets
Last updated
Ticket Tool Docs - English
Editing the permissions for roles and users in tickets
Last updated
To access these settings:
Head to your Select your server Go to the Tab Under General Ticket Options, click on Permission Options
Opened Permissions are applied to each group whenever a ticket is opened, or reopened.
Closed Permissions are applied to each group whenever a ticket is closed.
Ticket Tool is not able to set a permission override if the bot does not count with that permission globally (server-wise). Therefore, if you have set a permission but it is not being applied on your tickets, make sure Ticket Tool has that permission. Any permission marked as orange 🟠on your dashboard will be ignored by Ticket Tool when opening and closing tickets.
The permissions you set on these menus will be granted to the .
The permissions set here will be applied to:
The user who opened the ticket
Users added when using the $add command
The permissions you set on these menus will be granted to the .
The permissions set here will be applied to the @everyone role of your server.
Make sure to always save changes using the pop-up shown whenever a change is done.