Comment on page
Editing the permissions for roles and users in tickets
To access these settings:
Ticket Tool isn't able to set a permission override if it doesn't count with that permission globablly (server-wise), hence if you have set a permission but it isn't being applied on your tickets, make sure Ticket Tool has that permission, i.e. any permission marked with a 🟠 on your dashboard will be ignored by Ticket Tool when opening and closing tickets.
The permissions set here will be applied to:
- The user who opened the ticket
- Users added when using the
The permissions set here will be applied to the
@everyonerole of your server.
Make sure to always save changes using the pop-up shown whenever a change is done.