Panels are Ticket Tool's core, through them your users will be able to create tickets! A panel can have Buttons, or a Dropdown.
How to create a panel?
Click the + emoji on your panel selector and give it a name!
Creating a Panel
Panel Settings
Clone
Create a duplicate of the currently selected panel, the new panel will work as a new separate panel, meaning that settings from the original panel won't be updated on the duplicate panel once the cloning has been done.
Rename
Change the name panel you are editing. You can't change the number value or rearrange it.
Send
Select a channel to send your panel to, make sure Ticket Tool has the needed permissions to carry on this aciton.
Sending a Panel
Set Count
Set the ticket count of the panel to a custom value.
Update
Update a sent panel previously sent to the current version of it, copy the message URL and paste it to do so.
We currently only support https://discord.com format, formats from Canary, Web, and PTB won't work for this option.
Delete
Delete the selected panel
This is an irreversible action so be sure before doing it.
Frequently Used Configs
Here you can find a quick access to common settings:
Below you'll find all of the settings a Ticket Tool button can possibly have across messages.
Show this button
If disabled this button won't be added to your Close Ask Message.
Button Emoji
When enabled, the button will include indicated emoji. You can pick the emoji by using our selector or by indicating one of the following manual inputs:
For custom Discord emojis use <name:id> or <a:name:id>
For regular emojis use their unicode value, not their Discord name
Button Text
Enter button text here, if left empty the button will be emoji-only
All buttons must have either the text label or the button emoji.
Support Team Only
Enabling this option will make the button only being actionable by members who have a Support Team Role.
Allowed Roles
Users that have a role from this selector will be able to use this button.
Disabled Roles
Any user with a role from this set won't be able to use the button you are editing.
If a user has both Allowed and Disabled roles, they will be able to use the button. Allowed roles override Disabled ones.
Make sure to always save changes using the pop-up shown whenever a change is done.