Moderator Options
Moderator messages and their customization
To access these settings:
Head to your Dashboard Select your server Go to the Panel Configs Tab Under General Ticket Options, click on Moderator Options
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Closed Message
Here you'll be able to customize the message sent by Ticket Tool whenever a ticket is closed, by default the message will be:
Opened Message
Here you can edit the message sent by Ticket Tool whenever a ticket is reopened, by default the message will be:
More customization
Moderator Message
Whenever a ticket is closed Ticket Tool will send a moderator message containing by default the [Reopen], [Delete] and [Transcript] buttons, to customize them check our Message Buttons documentation. The default moderator message is shown below:
Delete Message
As soon as a ticket is set to be deleted Ticket Tool will send the following default deletion message, which you can customize:
Make sure to always save changes using the pop-up shown whenever a change is done.
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