Ticket Options
, you can edit features regarding the ticket itself! These features include but are not limited: the Ticket Name
in the Opened
and Closed
state, the Ticket Message
, and the Close Ask Message
!💎 Premium only
, marked by a red diamond, while others are for free users and premium, marked with a white diamond. Some features within the ticket message have a specific character limit for free users and premium users. The chatacter limit is shown at the bottom of the box.Close
button. Ticket Tool, by default, will send "Are you sure you would like to close this ticket?". You can edit the message text for free, while all the other components of the message are locked for premium users.Two Step Close
, which is located in General Options, needs to be enabled for the Close Ask Message
to appear and function.$rename
command can always rename tickets after they have been made.$rename
command, the name will not be changed when the ticket is closed.