This editor will allow you to customize the first message Ticket Tool sends as soon as the ticket is created.
Editing the Ticket Message
With Premium you'll be able to add more than a single embed to your ticket message as well adding fields to them. Note that without premium you'll have a restriction of 250 characters on both your message content and the embed description fields.
Here you'll be able to edit the settings for the [Close] and [Claim] buttons, to know more about the settings of a button check our documentation on Message Buttons.
Close Ask Message
Under this editor you will customize the default Close Ask Message that is shown only when you have enabled the Two Step Ticket feature within your panel's General Options. To use embeds on this message or to exceed the 250 characters limit you'll need Premium.
Here you'll be able to edit the settings for the [Cancel Close] and [Confirm Close] buttons, to know more about the settings of a button check our documentation on Message Buttons.
Hey! You've came across an Premium exclusive setting 👀
Ticket Opened channel name
The name the ticket will be given automatically upon creation.
Ticket Closed channel name
The name the ticket will be renamed to automatically once it has been closed.