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Settings related to the Tickets belonging a given panel
To access these settings:
This editor will allow you to customize the first message Ticket Tool sends as soon as the ticket is created.
Editing the Ticket Message
With Premium you'll be able to add more than a single embed to your ticket message as well adding fields to them. Note that without premium you'll have a restriction of 250 characters on both your message content and the embed description fields.
The name the ticket will be given automatically upon creation.
The name the ticket will be renamed to automatically once it has been closed.
Editing the Ticket Names
Select a set of roles that should be added and/or removed from the ticket owner once the ticket has been created.
Similar to the prior setting, this will manage the roles the ticket owner can be granted or removed once the ticket has been closed or deleted.
Enable this for Ticket Tool to automatically create a private thread on your tickets for your staff team to comment the given case in.
This feature requires your server to have a Level 2 Boost as well as granting the
Create Private Threadsand
Send Messages in Threadspermissions to the bot.
Private Thread Name
The name this thread should be given upon creation.
Auto add team to thread
Can non-mods invite users?
When disabled, thread moderators will be the only ones able to add members to the private thread.
Make sure to always save changes using the pop-up shown whenever a change is done.