Category Options
Information regarding the Category Options.
In this part of the Dashboard you'll be able to edit the categories in which your tickets are placed whenever they are opened, or closed.
Category Options

Category Open

Select a category from the dropdown selector and this is where new tickets will be placed:
Category Open

Category Closed

In a similar way as the previous option, you'll choose a category for your tickets to be placed on when they are closed:
Category Closed
Take into account that if you have Two Step Ticket feature disabled on your Panel's General Options the ticket will be directly deleted.

Overflow Categories

Discord only allows to stack up to 50 channels per category, meaning that if you have already 50 tickets in one category, the bot won't be able to place a ticket in that category, for such reason Ticket Tool counts with overflow categories, meaning that if your main category is filled, the bot will go ahead and place the ticket on the next one available, simply choose a second category in the category pickers:
Assigning Overflow Categories