> For the complete documentation index, see [llms.txt](https://docs.tickettool.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tickettool.xyz/debugging/errors/5169a39c-f50c-11ed-a05b-0242ac120003.md).

# Thread Permission Error

### About the Error

This error takes place when Thread Style tickets are enabled, and the ticket owner has no access to the parent channel for the thread:

![Sample Error](https://i.imgur.com/DZxSiGT.png)

### Solutions

To solve this you can:

1. Grant the Ticket Owner permission to access the parent channel for the thread style tickets.

{% hint style="info" %}
If after this you haven't been able to solve the error, reach out to our [Support Team](https://discord.gg/TicketTool)
{% endhint %}