Automation Options
Automating your ticket system!
The automation feature is exclusive for our Premium Users
At the time of writing, some automation features including automatic ticket closing at certain times, or after periods of inactivity, have been disabled. This is because they were causing the bot to hit rate limits and go down, due to the incresed usage on Discord and our bot during the current world health crisis. It is currently too unpredictable to give a date these features will be reenabled. Stay updated on our Support Server.
AutomationOptions

💎 Missing User Check

When enabled, you can choose to close or delete a ticket if the person who opened it leaves your server. To enable this feature, first move the slider to green to activate it, then choose if you want the ticket to be closed or deleted in the dropdown menu.

💎 DM Messages

Closed DM

When the slider is activated and you set a message by pressing “Edit Closed DM”, the bot will automatically send this DM to the user who opened the ticket when the ticket is closed.

Created DM

When the slider is activated and you set a message by pressing “Edit Created DM”, the bot will automatically send this DM to the user who opened the ticket when the ticket is first created.
Now you’ve edited some settings, make sure to press the green “Save” button