Logging Options
, you get to configure transcripts and logs for your tickets, among other features.Channel Permissons
column.$transcript
command is used in a ticket channel.Closed State
. Once pressed, the transcript will be sent to your defined Transcript Channel
.$transcript
command can be used in any channel in the server, as long as Ticket Tool has all the necessary permissions within the channel. Alongside that, you can set the transcript to be automatically saved when a ticket is closed, deleted, or both.Logging
and Transcript
channels.Direct Messages
opened for the transcript to be sent to them successfully. To enable it, you must first move the slider to green, then select when it should be sent from the dropdown.