Logging Options
Setting up the action logging for your tickets
Last updated
Setting up the action logging for your tickets
Last updated
To access these settings:
Head to your Select your server Go to the Tab Under Advanced Settings, click on Logging Options
Choose a channel to which the log-enabled actions should be logged into.
You can enable all of the following ticket actions in your settings for them to be logged on your Logging Channel:
Ticket Created
Ticket Closed
Ticket (Re)Opened
Ticket Renamed
Ticket Deleted
Transcript Saved
Make sure to always save changes using the pop-up shown whenever a change is done.
