Ticket Tool Docs - English
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Logging Options

Setting up the action logging for your tickets
To access these settings:
Head to your Dashboard Select your server Go to the Panel Configs Tab Under Other, click on Logging Options

Logging Channel

Choose a channel to which the log-enabled actions should be logged into.

Logged Actions

You can enable all of the following ticket actions in your settings for them to be logged on your Logging Channel:
  • Ticket Created
  • Ticket Closed
  • Ticket (Re)Opened
  • Ticket Renamed
  • Ticket Deleted
  • Transcript Saved
Make sure to always save changes using the pop-up shown whenever a change is done.