Logging Options
Setting up the action logging for your tickets
To access these settings:
Head to your Dashboard Select your server Go to the Panel Configs Tab Under Advanced Settings, click on Logging Options
Logging Channel
Choose a channel to which the log-enabled actions should be logged into.
Logged Actions
You can enable all of the following ticket actions in your settings for them to be logged on your Logging Channel:
Ticket Created
Ticket Closed
Ticket (Re)Opened
Ticket Renamed
Ticket Deleted
Transcript Saved
Make sure to always save changes using the pop-up shown whenever a change is done.
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