Category Permission Issues

ff941d18-0ee3-46fa-86d1-ebadb1ef0015 hash errors, causes and solutions

About the Error

This error takes place when your categories' permissions interfere with Ticket Tool:

Sample Error

Solutions

To solve this you can:

1. Check the category's permission-overrides and ensure none of Ticket Tool's required permissions are denied. The error message will indicate you which permission(s) is causing issues.

2. Select a different category in the Category Options that doesn't restrict Ticket Tool

If after this you haven't been able to solve the error, reach out to our Support Team