# Category Permission Issues

### About the Error

This error takes place when your categories' permissions interfere with Ticket Tool:

![Sample Error](https://i.imgur.com/jOD5Lqj.png)

### Solutions

To solve this you can:

1. Check the category's permission-overrides and ensure none of Ticket Tool's required permissions are denied. The error message will indicate you which permission(s) is causing issues.
2. Select a different category in the [Category Options](https://tickettool.xyz/dashboard/server_id/configs#pc-menu/pc-category) that doesn't restrict Ticket Tool

{% hint style="info" %}
If after this you haven't been able to solve the error, reach out to our [Support Team](https://discord.gg/TicketTool)
{% endhint %}


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