Logging Options

Setting up the action logging for your tickets

To access these settings:

Head to your Dashboard Select your server Go to the Panel Configs Tab Under Other, click on Logging Options

Logging Channel

Choose a channel to which the log-enabled actions should be logged into.

Logged Actions

You can enable all of the following ticket actions in your settings for them to be logged on your Logging Channel:

• Ticket Created

• Ticket Closed

• Ticket (Re)Opened

• Ticket Renamed

• Ticket Deleted

• Transcript Saved

Logged Actions

Make sure to always save changes using the pop-up shown whenever a change is done.