Ticket Tool Documentation
🧪 Beta Documentation
🧪 Beta Documentation
  • Ticket Tool Docs
  • Changelog
  • General
    • Setup
    • Commands
    • Refund Policy
    • Terms of Service
  • Debugging
    • Errors
      • Failed to Create
      • Missing Panel
      • Channel Limit
      • Category Issues
      • Category Permission Issues
      • Storage mode error
      • Thread Error
      • Thread Permission Error
      • Rate Limit
      • Invalid Modal
      • Too Many Errors
      • Major Config Mismatch
    • Troubleshooting
    • FAQs
  • Dashboard
    • About
    • Server Info
    • Server Configs
    • Command Configs
    • Panel Configs
      • General Options
      • Category Options
      • Ticket Options
      • Moderator Options
      • Permission Options
      • Button Options
      • Message Options
      • Transcript Options
      • Logging Options
      • Automation Options
      • Limit Options
      • Claiming Options
      • Form Options
      • Integration Options
      • Panel Options
      • Command Style Tickets
      • DropDown Style
      • Thread Style Tickets
      • Supported Variables
    • Custom Commands
    • Dashboard History
    • Statistics
Powered by GitBook
On this page
  • Enable form
  • Auto display results
  • Form Options
  • Cheatsheet
  • Displaying Form Answers
  1. Dashboard
  2. Panel Configs

Form Options

Questionaries for ticket opening!

PreviousClaiming OptionsNextIntegration Options

Last updated 5 months ago

To access these settings:

Head to your Select your server Go to the Tab Under Panel Settings, click on Form Options

Enable form

When enabled, before the ticket is created the user will receive a prompt to fill up your customized questionary.

Auto display results

Enable this feature to attach an embed automatically to your which includes the responses summary for this form.

Example Form
Ticket Message

Form Options

  • Form Title → The title that will be displayed at the top of the form interaction.

  • Question Title → The question or phrase the user will input an answer based on.

  • Question Placeholder → The placeholder, or guide text, for the input field

  • Required → Whether responding to the selected question should be mandatory before sending the form, or not.

  • Multi-line Input → Whether to display the input field as a multi-line field, or not.

  • Minimum Input → The minimum required amount of characters to be taken as a valid response, leave empty for 0.

  • Maximum Input → The maximum amount of characters that should be used when responding to a form, leave empty for the maximum, which is 4000

Note that you'll be able to add up to 5 individual questions per each form

Cheatsheet

If you are new to Discord's application commands and its terminology, you may find this quick visual guide useful to better understand how the different sections will appear from a user's point of view

Displaying Form Answers

To access the user's response to your question(s), you can either enable the automatic embed with the form results, as previously shown above or you can also use form variables!

Make sure to always save changes using the pop-up shown whenever a change is done.

Form Options
Dashboard Example Form
Discord Result

You will need to use its corresponding {create.form.x} variable in your !

Question Variable
Usage Example

For servers using the free plan, there is a limit of 250 characters for your Ticket Message's embed description. If that's the case, then we would strongly recommend using the feature to display your form answers ensuring no limit affects the response content.

Auto Display Results
Dashboard
Panel Configs
Ticket Message
Ticket Message