# Transcript Options

To access these settings:

> Head to your [Dashboard](https://tickettool.xyz/manage-servers)\
> Select your server\
> Go to the [**Panel Configs**](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs) Tab\
> Under **Advanced Settings**, click on **Transcript** Options

{% hint style="info" %}

#### Important Notes about Transcripts

Transcripts are capped at **1000 messages**. Having a [Premium subscription](https://tickettool.xyz/premium) will allow you to use the `$transcript` command in non-ticket channels and will allow you to embed **up to 8mb** worth of attachments on your transcripts.
{% endhint %}

![Transcript Options](https://i.imgur.com/hHCN2Jd.png)

### Transcript Channel

This setting allows you to pick the channel to which transcripts will be sent when using the **`Transcript`** button, when using the `$transcript` command and when doing an automatic save as we'll see later.

### Store Transcript on Google Drive

{% hint style="danger" %}
**In order to customize these settings you must be the server owner**
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Here you can choose the folder under which the transcripts of this panel will be saved. Transcripts will be saved to your drive upon any of these actions:

* When someone runs the `/transcript` command
* When a transcript is automatically saved to your **transcript channel**
* When a transcript is automatically DMed to the **ticket owner**

Transcripts on your Drive folder will follow this naming convention: `ServerID:ChannelId:TicketName`

{% hint style="warning" %}
Every time a transcript is saved, even if it's 2 transcripts for the same ticket, it will be saved to your Drive!
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#### Disable attaching an HTML copy to the transcripts message.

Enabling this option will remove the HTML from your transcript embeds and will save it exclusively to Google Drive.

{% hint style="danger" %}
Deleting a transcript from your Drive will effectively delete the transcript! This will make it inaccessible from Discord, so be careful when deleting any files.
{% endhint %}

### Premium Features

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Hey! You've came across a [Premium](https://tickettool.xyz/premium) exclusive setting 👀
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#### Transcript Message

This setting will allow you to customize the message that gets sent along the transcript once it's saved.

#### Direct Message Transcript

Enabling this options will make the transcript to be DMed to the ticket creator upon closure and/or deletion, you can choose which option should trigger it.

#### Auto Save Transcript

Enabling this options will make the transcript to be saved into your Transcript Channel upon closure and/or deletion, you can choose which option should trigger it.

{% hint style="success" %}
Make sure to always **save** changes using the pop-up shown whenever a change is done.
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