> For the complete documentation index, see [llms.txt](https://docs.tickettool.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tickettool.xyz/beta-docs/debugging/errors/5169a266-f50c-11ed-a05b-0242ac120003.md).

# Thread Error

### About the Error

This error is caused when Ticket Tool doesn't have the required permissions to manage threads

![Sample Error](https://i.imgur.com/zhFGAfs.png)

### Solutions

To solve this you can:

1. Check Ticket Tool's role permissions and make sure it has `Manage Threads` enabled
2. Confirm the thread parent channel you choose in your [Thread Style Settings](https://tickettool.xyz/dashboard/server_id/configs#pc-menu/pc-threadStyle) has no override blocking Ticket Tool

{% hint style="info" %}
If after this you haven't been able to solve the error, reach out to our [Support Team](https://discord.gg/TicketTool)
{% endhint %}


---

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