Failed to Create

5169a0fe-f50c-11ed-a05b-0242ac120003 hash errors, causes and solutions

About the Error

This error is caused by Ticket Tool being unable to create the ticket properly:

Sample Error

This error is likely caused by Ticket Tool lacking permissions:

• It can be missing one of the essential permissions on its role, the given category or a specific channel

• It is missing a permission you assigned using the Permission Options in your Dashboard Settings

Solutions

To solve this you can:

1. Use the /debug command to diagnose which permissions the bot requires, the permissions marked with ❌ are the ones the bot is missing:

How a debug message can look like

2. Visit the Dashboard and go into the Permission Options tab to identify which permissions the bot is trying to assign. Set some to null in order to figure out which permission is causing the conflict!

If after this you haven't been able to solve the error, reach out to our Support Team