> For the complete documentation index, see [llms.txt](https://docs.tickettool.xyz/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.tickettool.xyz/beta-docs/ticket-tool-changelog.md).

# Changelog

## February 2025

![Summary](https://i.imgur.com/4wNsu4l.jpeg)

* Google Drive integration
* DM Ticket Owner for Custom Commands
* New shard manager

## August 2024

![Summary](https://i.imgur.com/Fwlm2RX.jpeg)

* New payment provider and updated [Premium](https://tickettool.xyz) pricing
* Updated Subscriptions page
* Dynamically generated transcripts
* Deprecation of Votes
* Full Dashboard rewrite!

## February 2023

![Summary](https://i.imgur.com/gMdWhmv.png)

* New Bot Switcher command for switching between Premium and non Premium Ticket Tool!
* New [Custom Command Arguments](/beta-docs/dashboard/custom-commands.md)!
* New [Automation Options](/beta-docs/dashboard/panel-configs/automation-options.md#automation-editor)!
* Improved dashboard speeds!
* Various bug fixes and QOL feature additions!

## January 2023

![Summary](https://i.imgur.com/vHnYEGO.jpeg)

* New [Automation Options](/beta-docs/dashboard/panel-configs/automation-options.md#automation-editor)!
* New [Variables](/beta-docs/dashboard/panel-configs/variables.md), i.e `{random}`, `{claim.user}` and `{ticket.owner}`!
* New [Variable Modifiers](/beta-docs/dashboard/panel-configs/variables.md#modifiers), i.e `?clean`, and modifiers unique to `{random}`: `?rlist`, `?rmax` and `?rmin`
* Added a tab for [Messages Options](/beta-docs/dashboard/panel-configs/messages-options.md)
* Added a tab for [Button Options](/beta-docs/dashboard/panel-configs/button-options.md)
* New Sync and Refresh button for your dashboard!
* Tags are now [Custom Commands](/beta-docs/dashboard/custom-commands.md)!
* New [Claiming features](/beta-docs/dashboard/panel-configs/claiming-options.md#overwrite-the-claimed-user-instead-of-unclaiming-if-already-claimed)!

## October 2022

![Summary](https://i.imgur.com/D5Bguwf.png)

* Slash commands are here!
* [Thread Stlye Tickets](/beta-docs/dashboard/panel-configs/thread-style.md) **BETA** feature
* [Variable](/beta-docs/dashboard/panel-configs/variables.md) tracking, `{create.form.X}`, `{roblox.X}`, and `{reason}` can be used across all your ticket messsages!
* Whole set of new [Variables' Modifiers](/beta-docs/dashboard/panel-configs/variables.md#modifiers)!
* Statistics enhancement, leaderboard of claim stats now include avatars and usernames
* [Ticket Open/Closed Roles](/beta-docs/dashboard/panel-configs/ticket-options.md#ticket-opened-roles)

## September 2022

![Summary](https://i.imgur.com/bsuX7eQ.png)

* Brand New [Panel Configs](/beta-docs/dashboard/panel-configs.md)!

![Panel Configs v2](https://i.imgur.com/MEhtUvH.png)

* [Forms](/beta-docs/dashboard/panel-configs/form-options.md), Discord Modals support

![Forms](https://i.imgur.com/8vUdnJ1.png)

* [Dropdowns](/beta-docs/dashboard/panel-configs/dropdown-style.md), Select Menu support

![Dropdwons](https://i.imgur.com/6d7CI6A.png)

* Multiple embed support
* [Thread support](/beta-docs/dashboard/panel-configs/ticket-options.md#attach-a-private-thread-to-each-ticket)

![Threads](https://i.imgur.com/NTKPZFU.png)

* [**Statistics**](/beta-docs/dashboard/statistics.md) have arrived!

![Statistics](https://i.imgur.com/syqVDAq.png)

* New [`$closeRequest`](/beta-docs/general/commands.md#ticket-commands) command
* [Custom Commands](/beta-docs/dashboard/custom-commands.md) now support the [{ticket.user}](/beta-docs/dashboard/panel-configs/variables.md) variables!
* Full Discord [Permission](/beta-docs/dashboard/panel-configs/permission-options.md) support!
* [Scheduled Panel Availability](/beta-docs/dashboard/panel-configs/limit-options.md#enable-schedule)
* Extended Ticket Limits for both [Opened](/beta-docs/dashboard/panel-configs/limit-options.md#tickets-open) and [Closed](/beta-docs/dashboard/panel-configs/limit-options.md#tickets-closed) tickets.
* [Bloxlink Integration](/beta-docs/dashboard/panel-configs/integration-options.md#bloxlink-for-roblox)