# Changelog

## February 2025

![Summary](https://i.imgur.com/4wNsu4l.jpeg)

* Google Drive integration
* DM Ticket Owner for Custom Commands
* New shard manager

## August 2024

![Summary](https://i.imgur.com/Fwlm2RX.jpeg)

* New payment provider and updated [Premium](https://tickettool.xyz) pricing
* Updated Subscriptions page
* Dynamically generated transcripts
* Deprecation of Votes
* Full Dashboard rewrite!

## February 2023

![Summary](https://i.imgur.com/gMdWhmv.png)

* New Bot Switcher command for switching between Premium and non Premium Ticket Tool!
* New [Custom Command Arguments](https://docs.tickettool.xyz/beta-docs/dashboard/custom-commands)!
* New [Automation Options](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/automation-options#automation-editor)!
* Improved dashboard speeds!
* Various bug fixes and QOL feature additions!

## January 2023

![Summary](https://i.imgur.com/vHnYEGO.jpeg)

* New [Automation Options](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/automation-options#automation-editor)!
* New [Variables](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/variables), i.e `{random}`, `{claim.user}` and `{ticket.owner}`!
* New [Variable Modifiers](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/variables#modifiers), i.e `?clean`, and modifiers unique to `{random}`: `?rlist`, `?rmax` and `?rmin`
* Added a tab for [Messages Options](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/messages-options)
* Added a tab for [Button Options](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/button-options)
* New Sync and Refresh button for your dashboard!
* Tags are now [Custom Commands](https://docs.tickettool.xyz/beta-docs/dashboard/custom-commands)!
* New [Claiming features](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/claiming-options#overwrite-the-claimed-user-instead-of-unclaiming-if-already-claimed)!

## October 2022

![Summary](https://i.imgur.com/D5Bguwf.png)

* Slash commands are here!
* [Thread Stlye Tickets](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/thread-style) **BETA** feature
* [Variable](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/variables) tracking, `{create.form.X}`, `{roblox.X}`, and `{reason}` can be used across all your ticket messsages!
* Whole set of new [Variables' Modifiers](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/variables#modifiers)!
* Statistics enhancement, leaderboard of claim stats now include avatars and usernames
* [Ticket Open/Closed Roles](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/ticket-options#ticket-opened-roles)

## September 2022

![Summary](https://i.imgur.com/bsuX7eQ.png)

* Brand New [Panel Configs](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs)!

![Panel Configs v2](https://i.imgur.com/MEhtUvH.png)

* [Forms](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/form-options), Discord Modals support

![Forms](https://i.imgur.com/8vUdnJ1.png)

* [Dropdowns](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/dropdown-style), Select Menu support

![Dropdwons](https://i.imgur.com/6d7CI6A.png)

* Multiple embed support
* [Thread support](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/ticket-options#attach-a-private-thread-to-each-ticket)

![Threads](https://i.imgur.com/NTKPZFU.png)

* [**Statistics**](https://docs.tickettool.xyz/beta-docs/dashboard/statistics) have arrived!

![Statistics](https://i.imgur.com/syqVDAq.png)

* New [`$closeRequest`](https://docs.tickettool.xyz/beta-docs/general/commands#ticket-commands) command
* [Custom Commands](https://docs.tickettool.xyz/beta-docs/dashboard/custom-commands) now support the [{ticket.user}](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/variables) variables!
* Full Discord [Permission](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/permission-options) support!
* [Scheduled Panel Availability](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/limit-options#enable-schedule)
* Extended Ticket Limits for both [Opened](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/limit-options#tickets-open) and [Closed](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/limit-options#tickets-closed) tickets.
* [Bloxlink Integration](https://docs.tickettool.xyz/beta-docs/dashboard/panel-configs/integration-options#bloxlink-for-roblox)