Transcript Options
Settings for saving your transcripts
To access these settings:
Head to your Dashboard Select your server Go to the Panel Configs Tab Under Advanced Settings, click on Transcript Options
Important Notes about Transcripts
The free version allows you to save up the last 500 messages of your tickets. Being Premium will allow you to save 1000 messages and to use the $transcript command in non-ticket channels. Additionally it allows you to embed up to 8mb worth of attachments on your transcripts.
Transcript Channel
This setting allows you to pick the channel to which transcripts will be sent when using the Transcript button, when using the $transcript command and when doing an automatic save as we'll see later.
Premium Features
Hey! You've came across an Premium exclusive setting 👀
Transcript Message
This setting will allow you to customize the message that gets sent along the transcript once it's saved.
Direct Message Transcript
Enabling this options will make the transcript to be DMed to the ticket creator upon closure and/or deletion, you can choose which option should trigger it.
Auto Save Transcript
Enabling this options will make the transcript to be saved into your Transcript Channel upon closure and/or deletion, you can choose which option should trigger it.
Make sure to always save changes using the pop-up shown whenever a change is done.
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