Tags are used to send a predefined response to your channels using a command.
Common uses are FAQs, Help Commands, and General information.
The Tags section shows currently configured tags and allows you to create and edit tags.
To create a tag, press the green “Create Tag” button in the top left of the Tags page.
When creating a tag, give it a name. This is what people will type to trigger the tag.
Note: The server prefix does not apply here. You should include your own.
E.g. A tag named
$connectwould trigger when someone sends the message
Whereas, a tag named
!connectwould trigger when
The tag will only trigger when it’s name is sent, and nothing else.
E.g. A tag named
$connectwon’t trigger if someone sends:
how do I $connect
Press the blue “Response” button to edit or remove a tag.
Premium limits apply to tags as well.
Premium-only settings are marked by a red diamond in the response editor.
A white diamond indicates that the setting can be used, but has a character/letter limit. This limit doesn’t apply to premium users.
When enabled, the user’s message that triggered the tag is deleted after it is responded to.
When enabled, the response is DMed to the user who sent the tag message, rather than the response being sent to the channel it was triggered in.
When enabled, only users with a Dashboard Role can trigger this tag.
Remember, users with a Dashboard Role can edit TicketTool’s settings
You cannot ping people in an embed, only in Message Text.
Variables, like in panel options, can be used in any text-box to add a piece of information
||The server name|
||Use this if you want to send nothing in a required field.|
||The channel name this message is used in/from|
||The channel this message is used in/from|
||The user’s nickname (if set)|
||The user’s tag|
||The user’s username|
||The user’s username and usertag combined|
||The users @user|
||The URL for the user’s icon|
Now you’ve edited some settings, make sure to press the green “Save” button.